At Hype GPS Tracking Services, we prioritize customer satisfaction and aim to provide a transparent and simple experience. Please review our 7-day refund and cancellation policy outlined below.
Refund Policy:
1. Eligibility for Refund:
Refund requests must be submitted within 7 days from the date of purchase.
To be eligible for a refund, the service must not have been substantially utilized (usage should not exceed 10% of the purchased plan).
2. Valid Reasons for Refund:
The GPS tracking service did not meet the customer's expectations.
Technical issues preventing the proper functioning of the service, cannot be resolved by our support team.
3. Ineligible for Refund:
Refund requests are made after the 7 days.
Customer dissatisfaction due to features or limitations clearly stated in our product documentation.
Refund requests for services that have been substantially utilized (exceeding 10% of the purchased plan).
4. Refund Process:
To initiate a refund, customers must contact our customer support team at [support@hypegpstracker.com] within 7 days, providing details of the reason for the refund request.
Our support team will assess the request and may request additional information or troubleshooting steps to resolve any issues.
If the issue cannot be resolved to the customer's satisfaction, and the request is within the eligible period, a refund will be processed.
5. Refund Amount:
The refund amount will be based on the unused portion of the purchased plan. Any applicable taxes or fees may be deducted.
Refunds will be issued using the original payment method.
6. Processing Time:
Refund processing times may vary but generally take 7-14 business days.
Cancellation Policy:
1. Eligibility for Cancellation:
Cancellation requests must be submitted before the activation of the GPS tracking service.
For subscription-based services, customers may cancel future billing cycles but will not be eligible for a refund for the current billing cycle.
2. Cancellation Process:
Customers can request cancellation by contacting our customer support team at [support@hypegpstracker.com] or Call at [07974665433].
For subscription services, customers are responsible for canceling recurring payments through their account settings.
Note: Hype GPS Tracking Services has the right to modify or update this refund and cancellation policy at any time. Customers are encouraged to review the policy periodically for any changes. Refund and cancellation requests falling outside the specified criteria will be handled on a case-by-case basis.
Thank you for choosing Hype GPS Tracking Services. We appreciate your trust in our services and are committed to ensuring your satisfaction.