Return & Replacement Policy

At Hype GPS Tracker, we prioritize customer satisfaction and product quality. If you're not completely satisfied with your purchase, we’re here to help with our 15-Day Return & Replacement Policy.

📦 Eligibility for Return or Replacement

You can request a return or replacement within 15 days of receiving the product if:

The product is damaged, defective, or not functioning as intended.

You received the wrong item or a product with missing components.

The item does not match the description on our website.

Note: Products must be returned in original packaging, with all accessories, manuals, and invoice.

🔄 Replacement Conditions

Replacements are offered for hardware-related issues not caused by mishandling or physical damage.

If eligible, we will send a new device after receiving and inspecting the returned item.

Replacement is subject to stock availability.

🚫 Non-Returnable Items

Items that are physically damaged or tampered with.

Devices returned without original packaging or missing components.

Any return request made after 15 days of delivery.

📧 How to Initiate a Return or Replacement

Email us at support@hypegpstracker.com or call us at 9211608607 within 15 days.

Share your order number, issue details, and relevant photos/videos.

Our team will review the case and assist with the next steps.

📍 Return Shipping

In case of our error (wrong/damaged item), return shipping costs will be covered by us.

For other valid return requests, the customer may be asked to bear return shipping charges.

⏱️ Refund Timeline

Once we receive and inspect the item, refunds (if applicable) will be processed within 15 business days to the original payment method.

Need Help?
For any assistance regarding returns or replacements, don’t hesitate to contact our customer support team. We’re committed to resolving your concerns quickly and professionally.

Hype GPS Tracker – Your Safety, Our Technology.